Job Description :

As a Windows SME, you will be responsible for managing, maintaining, and optimizing the organization's Windows-based infrastructure. Your expertise will be critical in ensuring that Windows servers, systems, and applications are highly available, secure, and efficiently running. You will also act as the go-to expert for complex technical issues, collaborate with cross-functional teams, and drive automation, performance improvements, and best practices within the Windows ecosystem.

Key Responsibilities :

- Manage and maintain Windows Server environments, including Active Directory, DNS, DHCP, and file services.

- Monitor system performance and ensure high availability of infrastructure.

- Perform routine system updates, patch management, and software upgrades.

- Serve as the escalation point for resolving complex Windows-related technical issues.

- Diagnose and troubleshoot performance, security, and connectivity issues across Windows platforms.

- Provide root cause analysis for incidents and implement long-term solutions.

- Implement and maintain security best practices for Windows infrastructure.

- Conduct regular security audits and vulnerability assessments, ensuring compliance with internal and external regulations.

- Manage access control policies and ensure data protection standards.

- Develop automation scripts (i.e., PowerShell) to streamline tasks like system administration, backups, monitoring, and patching.

- Drive continuous improvement initiatives through automation and workflow enhancements.

- Manage backup and restore processes for Windows servers, ensuring that systems can recover efficiently in case of failure.

- Participate in the design, testing, and execution of disaster recovery plans for critical Windows systems.

- Collaborate with cross-functional IT teams to design and deploy infrastructure solutions that meet business needs.

- Provide expert-level support to internal teams and external stakeholders as needed.

- Serve as a mentor to junior staff and conduct training sessions on Windows best practices and new technologies.

- Maintain comprehensive documentation of system configurations, processes, and procedures.

- Generate reports on system health, performance, and compliance for key stakeholders.

- Lead or assist in Windows infrastructure-related projects such as server migrations, upgrades, and new feature deployments.

- Ensure that projects are delivered on time and align with the organization's objectives.

Key Qualifications :

- Experience : 10+ years of experience in Windows system administration and support, with a deep understanding of Windows server architecture.

- Education : Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

- Certifications : Microsoft Certified - Windows Server Administrator (or similar) is highly preferred.

(ref:hirist.tech)

MINFY TECHNOLOGIES PRIVATE LIMITED,

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