Key Responsibilities:

Professional Deployment and Services: Execute and manage the implementation and upgrading of cybersecurity solutions distributed by the company. Occasionally coordinate with customers and manage project timelines.
Customized Solutions: Develop and recommend tailored solutions or alternatives to meet specific customer requirements.
Product Training: Deliver training sessions on company products for customers, partners, and internal teams.
Installation and Configuration: Perform independent installation and configuration tasks by following product manuals and guidelines.
Skill Development and Certification: Continuously enhance technical skills by acquiring certifications relevant to the products or technologies managed.
Domain Expertise: Build subject matter expertise to facilitate knowledge transfer and skill-sharing with the maintenance team, improving customer support capabilities.
Technical Support: Collaborate with sales and support teams to address technical challenges, including product feature explanations, implementation planning, tender compliance, and ad-hoc technical queries.

Job Requirements:

Professional Attitude: Maintain a positive and professional approach to work.
Teamwork and Independence: Able to work both independently and collaboratively within a team.
Adaptability: Perform effectively under pressure, meet tight deadlines, and thrive in a dynamic environment.
Educational Background: Possess a Nitec/Higher Nitec certificate, Diploma, or Degree in IT, Information Security, Cybersecurity, or related fields.
Experience: At least 2 years of experience in IT, Information Security, or Cybersecurity is preferred. Entry-level candidates may be considered for an Associate Engineer position.
Technical Knowledge: Strong familiarity with technology infrastructures, including but not limited to:Firewalls, VPNs, DLP, IDS/IPS, Web Proxies, DNS, Email Security, Log Management, SIEM
Virtualization, Containers, AWS, Azure, Google Cloud
DevOps/DevSecOps, Privileged Account Security, Identity Access Management, Endpoint Security, and CyberArk Conjur
Troubleshooting Skills: Proficient in diagnosing and resolving network and system issues, including:Routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, Active Directory (AD), LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH
Cybersecurity Awareness: Demonstrate a keen interest in staying informed about cybersecurity trends and hacking techniques.
Certifications (Preferred): Possession of certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, or OSCP is advantageous.
Programming Proficiency: Knowledge of programming languages such as Python, C++, Java, JavaScript, Ruby, Bash scripting, and PowerShell is a plus.
Compliance: Adhere to company Information Security Standards.

SURPASS STAFFING PTE. LTD.

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