Role - Network Admin (Walkin Drive)
Years of Experience - 8 to 10 years
Location - Pune (Pune - Tata Consultancy Services Ltd., Sahyadri Park 2,EZ, Rajiv Gandhi Infotech Park, Hinjawadi, Phase-III, Pune - 411057)
- Switching / Routing / Firewall
- Good-to-Have
- Wireless (Aruba/Cisco), SDWAN, SDN, ISE, Load balancers
- Responsibility
- Run the customer network IT infrastructure in a stable, secure, supported environment that minimizes technical and operational risk. Maintain high uptime and high degree of service availability for core services.
- Adhere to the ITIL process and procedure for managing the customer network with respective to the defined sites and services.
- Follow the change management policies, organization CERT measure plans and InfoSec standards.
- Up-to-date documentations of network services including the Major incidents, RCAs, CMDB, Inventory, KEDBs and network diagrams
- Flexible and ability to work and support team in 24x7 environment
- Must take proactive lead and engage with customer on daily basis and provide help wherever required.